9 September 2026 | Lunch & Learn: How to Lead Change When People Push Back
People don’t resist change. They resist loss — loss of competence, control, identity, or status. In every ERP or transformation program, this resistance quietly sabotages progress. Teams hesitate, SMEs disengage, and projects stall — not because the tools are wrong, but because human dynamics are overlooked. Leaders who understand the psychology behind resistance can turn […]
12 August 2026 | Lunch & Learn: How to Improve Service Delivery Using ICT
Service delivery is the heartbeat of councils. ICT is now the engine. Yet many councils struggle with the “translation gap” — the space between what technology can deliver and what the community expects. Projects stall, teams get frustrated, and investments don’t deliver the intended impact. Too often, digital initiatives are driven by tools rather than […]
15 July 2026 | Lunch & Learn: Fix Outdated Processes Without Buying New Software
Too often, organisations respond to inefficiency by buying more tools, adding licences, or creating new systems — only to discover that duplication, manual effort, and friction remain. The real opportunity isn’t in more software; it’s in simplifying what you already have, aligning processes, and removing blockers that quietly drain time, money, and confidence. This session […]
17 June 2026 | Lunch & Learn: How to Fix a Failing ERP Project (Practical Rescue Steps)
Across councils and service organisations, ERP projects often start with optimism, clear goals, and big budgets. Yet months in, delays surface, budgets blow out, teams lose confidence, and executive trust erodes. The tools aren’t to blame. The early warning signs are usually subtle: misaligned expectations, unclear roles, weak governance, or overlooked process gaps. This session […]
22 April 2026 | Lunch & Learn: Prepare Your Processes So ERP Doesn’t Break Them
When outdated, inconsistent, or undocumented workflows collide with a modern ERP, the result is predictable: rework, delays, frustrated teams, and budget blowouts. This session reveals the Process Readiness Formula used by high-maturity councils and organisations to stabilise ERP projects before implementation begins. What this session reveals• The 7 Process Hotspots that silently cause ERP failure• […]
25 March 2026 | Lunch & Learn: How to Clean Your Data When You Don’t Have a Data Team
Dirty data destroys ERP projects, budgeting cycles, rating models, payroll accuracy, and trust.The problem? Most organisations don’t have a data team — yet they rely on data as if they do. This session exposes the pre-implementation data traps that quietly derail projects and frustrate teams. You’ll learn a Low-Tech, High-Impact Data Cleanup Method any organisation […]
25 February 2026 | Lunch & Learn: Get ERP-Ready – What to Do Before the Vendor Arrives
Not because the software is wrong — but because vendors are invited into an organisation that isn’t ready.Messy data, unclear processes, undefined roles, and untested assumptions quietly set projects up to struggle before implementation even begins. By the time issues surface, momentum is high and options are limited. This session exposes the pre-implementation blind spots […]
28 January 2026 | Lunch & Learn: How to Choose the Right ERP Without Wasting Money
Avoid the hidden traps that turn “good systems” into expensive regrets Choosing an ERP should be a strategic decision. In reality, it often feels like blindfolded boxing—vendors swinging claims, demos dazzling stakeholders, and budgets absorbing the punches later. Most organisations overspend, overcomplicate, and overcommit before they clearly understand what they actually need. This session exposes […]
20 May 2026 | Lunch & Learn: Why Most Digital Roadmaps Miss Strategy — and How to Fix It
Organisations invest millions in technology, yet too often, projects drift, priorities conflict, and outcomes fall short. The problem isn’t the tools — it’s the lack of clarity. Without a clear line of sight between strategy and execution, digital initiatives become a series of disconnected projects, committees argue over what matters most, and executives struggle to […]
10 December 2025 | Lunch & Learn: The Anatomy of an ERP Dream Team: How to Build It Before It Breaks You
Every ERP project begins with optimism — and ends with lessons.The difference between the two? The team you build. In this Lunch & Learn, we dissect what separates a functional team from a high-performing one — before the project even starts. You’ll learn how to:✅ Identify the roles that make or break an ERP project.✅ […]