Not because the software is wrong — but because vendors are invited into an organisation that isn’t ready.

Messy data, unclear processes, undefined roles, and untested assumptions quietly set projects up to struggle before implementation even begins. By the time issues surface, momentum is high and options are limited.

This session exposes the pre-implementation blind spots that derail ERP projects — and the practical steps high-performing organisations take to prepare properly before vendors arrive.

What this session reveals:

Why ERP chaos usually starts before contracts are signed

  • The hidden cost of unclear process ownership and decision rights
  • How poor data discipline multiplies risk during implementation
  • Why unrealistic expectations burn teams long before go-live
  • The early readiness gaps vendors assume you’ve already solved

The core insight. ERP doesn’t fail in implementation. It fails in preparation.

We unpacked a 90-Day ERP Readiness Blueprint used by top-performing councils to:

  • Clarify processes before configuration begins
  • Define roles and accountability early
  • Stabilise data and expectations
  • Reduce implementation friction and rework by up to 40%

If you’ll be accountable for outcomes — not just delivery — this session is for you.

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